How We Use Your Information
We use personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Website, to provide to you the services offered by the Website; bill any amounts due from you; resolve service and billing disputes; troubleshoot problems; measure interest in our services, inform you about online and offline offers, products, services, events and updates; deliver information to you that, in some cases, is relevant to your interests, such as service news; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our Terms of Service; provide you with system or administrative messages, and as otherwise described to you at the time of collection. Occasionally, we may use email address or other contact information to contact our Users to ask them for their input on our services.
We may also use personal information about you to analyze Website usage, to improve our content and service offerings, to improve our marketing efforts and to customize the Website’s content, layout, and services. These uses improve the Website and better tailor it to meet your needs so as to provide you with a safe, reliable, streamlined and personalized experience while using the Website.
If you wish to subscribe to our newsletters, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe in the email. If you wish to no longer receive our newsletters you may unsubscribe at any time by following the instructions in the email you receive from us.
What Information Do We Collect
Our primary purpose in collecting personal information from you is to provide you with a safe, reliable, streamlined and personalized experience. This allows us to provide services that have the best chance of meeting your needs, and to customize our service to make your experience better. We only collect personal information about you that we consider necessary for achieving this purpose.
You can browse the Website without telling us who you are or revealing any personal information about yourself. Once you become a User, we require you to provide contact and identity information, billing information, and other personal information as indicated on the relevant registration forms on the Website (which may vary, depending on what kind of User you are), and you are no longer anonymous to us. Where possible, on these forms we indicate which fields are required and which fields are optional.
In addition, as you use the Website, you can from time to time enter or send to us personal information. For example, if you are a Subscriber you can enter personal information of your Customers to develop financial projections for your Customers. As you use the Website you can also from time to time enter personal information about third parties. For example, if you are a Subscriber, you can enter personal information about your Staff.
You always have the option to not provide information by choosing not to become a User or by not using the particular service of the Website for which the information is being collected.
If you are a Subscriber, we collect your credit card information for billing purposes.
We automatically track certain information about you based upon your behavior on our Website and store it through log files. We use this information to do internal research on our users’ interests, and behavior to better understand, protect and serve you and your Customers. This information may include the URL that you just came from, which URL you next go, your computer browser information, and your IP address. We may provide Customers’ IP addresses to payment intermediaries in the course of the payment process.
Cookies, tags and scripts are technologies used by SnapProjections and our partners (e.g. advertising, marketing and analytics), affiliates, or other service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We may partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here and updating your preferences. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Our Disclosure of Your Information
Subscribers and Customers: In the normal operation of the Website Subscriber generated financial projections (including information entered by Staff) are disclosed to the applicable Customers. In general, information you enter on the Website is available to the other persons (Customers, Subscribers, Staff or others) to whom you give access to your account or to whom you give access to the information through the normal operation of the Website.
Payment Information: We use credit card and other personally identifiable information (such as email addresses) you submit to us on the Website, and other information that we collect, as required, to process payments through the Website through our payment processor intermediaries. We do not store credit card or other payment method information on the Website. Our payment processors have the sole and complete responsibility for the storage of credit card and payment information. We may also share personally identifiable information with our payment processor intermediaries for risk management and fraud prevention.
Subsidiaries, Affiliates and Service Providers: We may from time to time use the services of affiliates, subsidiaries and service providers in the operation of the Website, and may disclose personal information to them in the course of our use of their services. For example, we may use the services of third-party hosting companies to host the operation of the Website. This may involve the hosting of data, including personal information, on servers operated by those hosting companies. We take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including about the handling of confidential information. These companies are authorized to use your personal information only as necessary to provide these services to us.
Anonymized Aggregated Data: We may aggregate and anonymize Website information including (but not limited to) number of projections created, number of scenarios created, number of reports developed and disclose such information in a non-personally identifiable manner when presenting at industry conferences, through press releases, newsletters and/or blog posts. However, in these situations, we do not disclose any information that identifies you or could be used to identify you or your Customers personally.
Legal Requests and Business Transitions: SnapProjections may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations), (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding, (c) as otherwise required under any applicable law, rule, or regulation, and (d) in good faith, to protect or defend the rights or property of SnapProjections and other Users and (e) if SnapProjections is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Your Use of Other Persons’ Information
SnapProjections strives to protect your personal information. For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information, such as credit card number and billing information, you send to us electronically. The encryption process protects your information, by obfuscating it before it is sent to us from your computer. Once SnapProjections receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. More information about security is available on the Website and in our Terms of Service.
Other Information Collectors
Correcting and Updating Your Personal Information
To review, delete and update your personal information to ensure it is accurate, you may login into your account to make the changes.
When you choose to terminate and delete an account, we will remove your information from our systems, including our marketing and billing systems. This will ensure that there are no further mailings or billings directed towards the terminated User.
We will retain your information only for as long as your account is active or as needed to provide you services and we will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Additional Policy Information
Last Updated: July 16, 2015